Advice and guidance

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SIM Swap Guidance

This guide explains how criminals can hijack your mobile phone number by tricking your provider into switching your service to a SIM card under their control. Once they have your number, they can intercept calls and texts – including the one‑time passwords used by banks and other services – and potentially access your accounts.

It also outlines key warning signs and provides practical steps you can take – like contacting your network operator immediately if things look strange, tightening account security and being careful about what personal details you share online.

Related resources

Online Safety and Security Badges

SSSC have created 8 Online Safety and Security Open Badges, which are aimed at assisting people with staying safe and secure online. Open Badges are digital records of achievements and skills that are tied to assessment and evidence. Unlike paper certificates, Open Badges are manageable online.

Stay Safe Online – Advice for Parents and Carers

Advice aimed at parents and carers to help them better understand the potential risks and controls around popular online sites and platforms.

Government Security

This site is the home of security strategies, standards, policies, and guidance for UK government departments and their arm’s length bodies.

Public Sector Cyber Incident Co-ordination Procedure

Outlines the procedures for notifying and coordinating responses to notifiable cyber incidents affecting Scotland’s public services. It defines the agreed-upon cyber incident notification process adopted by the Scottish public sector since 2018.

Cyber Services

The Cyber and Fraud Centre -Scotland provide a comprehensive range of integrated cyber security services that help you assess, build and manage your cyber security capabilities, and respond to incidents and crises. Their services are designed to help you build […]

Large Organisations

Cyber security advice for businesses, charities and critical national infrastructure with more than 250 employees. You are likely to have a dedicated team managing your cyber security.